One-day response
Email or WhatsApp questions answered by the same team that manages your domain.
Domains
Everything people ask us about domains
We gathered the most common questions from founders and admin teams before registering or transferring a domain.
- Ownership
- Renewals
- DNS
- Transfers
Infrastructure in Mexico
Direct answers, no jargon
If your question is not here, write to us: we answer in under one business day with the detail you need to decide.
These answers apply to domains we manage; some international registries have their own rules that we review case by case.
Service in MexicoOne business day response
Benefits
What you get with this service
Downloadable guides
We include guides to point your domain to Shopify, WordPress or your own server.
Access always available
You can request your management credentials at any time, at no cost.
Process
How we carry it out
No unnecessary steps and clear dates from the start.
- 1
Find your question
Review the questions in the section below by topic.
- 2
Write to us
If it is not resolved, send us your case with the domain involved.
- 3
Get follow-up
We assign a ticket and follow up until the question is closed.
Frequent questions
Questions about domain faq
We answer what people ask most before hiring.
Who appears as the domain holder?
The individual or company you specify. We keep two contacts for notices and give you panel access.
Can I change DNS myself?
Yes. The panel allows editing A, CNAME, MX and TXT records. If you prefer, we do it at no cost.
What happens when the domain expires?
It enters a 30-day grace period; after that the registry releases it. We recommend card auto-renewal.
Can I recover an expired domain?
Sometimes, during the redemption period (up to 30 extra days) with a registry fee. We handle it if it happens.
Next step
Still have a question?
Write to us with the domain or idea you have in mind and we will answer today.
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